WE HAVE ANSWERS

Frequently Asked Questions

Learn more about life at Stonegates with our FAQ

What makes Stonegates different from other retirement communities?
Stonegates is a resident-owned community. That means you own your home—whether it’s an apartment or a cottage—and make decisions about your care, lifestyle, and space. Unlike most communities that offer rental or entrance-fee models, Stonegates offers true autonomy, with a strong sense of community and long-standing legacy in Greenville.
What's included in my monthly fee?
  • Meal plan; Stonegates offers a 13 meal a month or a 30 meal a month Plan.
  • Basic cable
  • Full interior & exterior maintenance
  • Grounds & Landscaping
  • Snow removal
  • Weekly scheduled housekeeping and linen service
  • Planned activities
  • Dinner transportation
  • 24-hour nurse call system
  • Access to numerous professional and medical services
  • Full use of the fitness center, classes and licensed physiologist
What are the benefits of ownership at Stonegates versus an entrance fee- Life Care arrangement?
Typical Life-Care financing prepays for the possibility of a lengthy stay in health care regardless of your need. According to the National Nursing Home Survey, if admitted to a nursing home, the average length of stay in a nursing facility is 9 months to just under 2 years. This is a far shorter time-period than what is prepaid with life care financing.

Historically at Stonegates, less than 50% of our residents have ever needed admission to our Health Center, and less than 18% have required an extended stay, longer than 9 months.

Ownership entitles Stonegates residents to determine their own healthcare choices or a move to our Health Center. Life care communities often dictate that move.
What is Stonegates' financial plan or financial offering?
We are proud to offer three financial choices for your life in retirement. All include
home ownership. Traditional Plan, Life Plan, and Life Care For more information, please contact Terry Healy or Rob Neri. thealy@stonegates.com,  rneri@stonegates.com
How does Stonegates compare to other communities in this area?
We have a comparative study that we would be happy to share with you; it compares our costs and services to other local communities.

It is important to note that we are a privately-owned community as opposed to a large corporation. This allows us the ability to customize your home, surroundings and services, which maximizes our residents’ satisfaction. You will find the most value at Stonegates.
Will I be responsible for selling my Stonegates condominium whenever necessary?
Stonegates will always buy back your property regardless of the circumstance.
By contract, Stonegates will repurchase your home within 150 days of notice.
This is an agreement signed at the time of the original settlement of your condominium.
What can you tell me about your skilled nursing care?
Our Health Center is exclusively for Stonegates residents. As a Stonegates resident or owner you are guaranteed a skilled nursing bed in our Health Center. We do not admit from outside of our own Stonegates community, as other communities do to fill a bed. That is why the contracts in the other communities will guarantee you a skilled nursing bed ‘somewhere’ in case there is not an available bed at the community where you live.

Staffing – our professional staffing ratios include a greater number of professional nurses than CNAs, unlike most other communities. This enables us to deliver a primary care model to our patients. A team of 2, a nurse and a CNA, for 8-10 patients=a high staffing ratio. Our staffing ratio is double of what is required by the State of Delaware.
Do you have Assisted Living?
Yes, and we have many Assisted Living options that can be customized to your personal needs. We broke ground on a stand-alone Assisted Living and Memory Care building that will be opening in early 2026.
The idea of downsizing and packing up my house and moving sounds very daunting. What do you know that I don't know that might ease that stress?
There are businesses in the area that Stonegates residents have worked with very successfully. Stonegates will credit you at settlement with $800.00 for any transitional service that is recommended on our list.
 
Can family and friends visit freely?
Family and friends are free to visit your home whenever you like. Guests can join you for meals, activities and even the fitness center. We have 2 guest suites on site that your out-of-town guests can reserve for a modest fee.
Are pets allowed?
We love pets! We just ask to please keep them on a leash, clean up after them, and be considerate of fellow residents when you are out and about.
Is there a waiting list?
Yes, we do have a waiting list. Signing up gives you priority when cottages and apartments become available. The sales team will contact you to come and see the available home.